Fast Easy Return to Store:
Online purchases can be returned to your nearest Wild Pair store - excluding Dressmart stores.
We can provide a refund, exchange or a Gift Card on any item/s provided the following return conditions are met:
- The item/s are unworn, unwashed, and in a saleable condition
- The item/s has all of the barcode swing tags intact
- Shoes are returned in their original and undamaged shoe box
- Proof of purchase is provided - Your Wild Pair receipt or online order confirmation
- The item/s are returned within 30 days of purchase
- Gift Cards cannot be returned for a refund
Wild Pair reserves the right to refuse any return where it is deemed the item/s does not match the returns conditions.
Please note all refunds are processed back onto the original form of payment wherever possible.
in accordance with your legal rights and depending on the circumstances of your return, we will repair, replace, or refund any justified complaint where goods are found to be faulty as to quality or performance.
NZ free phone 0508 WILDPAIR (945 382) or 09 415 2879.
AU free phone 1800 WILDPAIR (945 372) or +64 9 415 2879
More info on Delivery Times/Charges More info on Returns & Exchanges