Here at Wild Pair we are happy to provide a refund, exchange or Gift Card on any item/s that you are not completely happy with when you return it to us in a saleable condition.
Please note all refunds are processed back onto the orginal form of payment.
(If you are a New Zealand customer and purchased your item online or in store you can return or exchange item/s at your nearest Wild Pair store. Click here to find your nearest store.)
Provided that: a) the item/s are unworn
b) the item/s has all of the barcode swing tags intact - please don't remove barcode swing tags if you are thinking of sending them back.
c) shoes are returned in their original shoe box
d) you provide proof of purchase – this would be your Wild Pair Receipt or your Online Order Number.
e) the items are returned within 30 days of purchase
More info on Delivery Times/Charges More info on Returns & Exchanges